As I wrote somewhere below, the whole FedEx experience is frustrating, though I return again and again for two reasons: our local delivery person is nice... I know, I know... but she's the face of the company for me. Oh - and we have an account.
Their phone automation will make you nuts.
And now, again I am reminded that the FedEx tracking system is a joke. It's usually WAY BEHIND the timeline. Like 19 hours now. On an air shipment. It left LA yesterday afternoon... and....????? Nothing. I get nervous when the piece contains multi-thousand dollar electronics which aren't exactly off the shelf items!
Not to mention when the oblong box becomes a delivered trapezoid.
Addendum: the package made it safely but the tracking info was updated more than 24 hours late for all but the last entry - "on truck for delivery." I am so relieved that my 'spensive rebuilt amplifiers made their way home that I'll stop stewing about FedEx till next time.
No comments:
Post a Comment