I buy CDs from www.yourmusic.com. They are slow to get everything - sometimes you have to wait some weeks before they have the very latest discs - but are only $6. That's right. About $10 or more less than in-store. There are no "must buys" or any of that. They are all fresh normal CDs. One just came, which for some reason, won't play. This is the first problem I've ever had. Below is an E mail exchange with www.yourmusic. Read from the bottom up to get the right sequence. It's a WOWser!
Hello Robert,
Thank you for contacting us about your yourmusic.com order number
YM000265501.
We are sending a postage-paid label via postal mail to assist you with
the return of the original item. Please repackage the selection and send
it back to us when you receive the label.
To ensure the prompt processing of your return, please be sure to
include a note providing a brief description of the problem along with
your complete name and address and your original order number (as listed
above).
We have already processed the replacement for you, and your new order
number is YM000284781.
We apologize for any inconvenience this has caused.
Sincerely,
Carole Y.
Customer Service
yourmusic.com
For best service, please include this note with your reply.
Original Message Follows:
-------------------------
Robert Wood
SID: 0
Referring Company: CJ Affiliate Program
Not sure of order no., but Michael McDonald The Ultimate Collection
won't play on my CD players - they don't even see it as a disc! Am I
alone on this one? It appears perfect (no scratches, right out of the
box, etc. What should I do? Thanks!
Bob Wood
Server's system time (GMT): Tue Sep 26 15:16:40 2006
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