Thursday, April 08, 2010


TIME-WARNER has been a constant pain. If it's not Internet trouble, it's TV. I sit awaiting another tech visit as I write this. We don't get many of the HD channels for which we pay. They never got it right. Some channels work, some don't. Come back again and others will and others won't. From what I read, we are not alone at all.

We use their Cisco Tuning Adaptor into a TiVo HD3 with a multi stream cable card. After driving to their depot, getting a number, receiving the box, driving back, it didn't work. They imprisoned me in the home again - a tech finally arrived and said I needed a new tuning adaptor, and that he didn't have any. Back to the store. Back home. Replug. Still didn't work.

The latest example of their 'service' was an 8AM to 8PM home imprisonment on Tuesday, when I finally became fed up with the channels not working. The tech arrived at 8:40PM without a call. He then declared the problem was at the street, but that, as a service provider, was unauthorized to fix it. He said his supervisor would have to also check on what HE found and then start a work order. They say the work was done yesterday. Last night there was no change to the missing channels. Today I called again. Again they will send a tech and I must be home, only this time from 3 to 5PM. At least the window is smaller.

We have had numerous tech visits. At their behest I have had THREE routers. The last time they wanted me to do this again but I refused. The tech then found out it wasn't the router (was it ever?), replaced the modem they supply, ran new cable to the street, and dropped the signal level.

Reading through posts on forums we are not alone. It seems even if you get a span of time with proper service, after a month or so, something happens and you lose the stability.

When you call you get a machine. If you can get a person they speak poor English until you somehow convince them to escalate it up the chain. There are long periods after "I'll connect you," where the music on hold repeats every 45 seconds or so. Then they announce the call may be recorded for quality assurance. I'll bet MY calls are used to train people in how to handle an irate customer. Handle, yes. Help, no.

Tuesday, April 06, 2010


I have never dieted. Back in the day I could almost will myself to lose a few pounds. Or maybe I convinced myself I did, when I didn't. It was a long time ago.

A few months ago I almost cut off a couple toes with the lawnmower. No, not to lose weight. But I DID lose a bunch through hospitalization and recovery. Maybe it was the pills that took away my appetite. I was on THREE gut-bomb antibiotics at one point - and they were VERY unpleasant.

Well, surprise, surprise... the weight came back.

I could still fit into my clothes, but I didn't like the way I looked. A roll of fat surrounded my waist. So I thought I'd cut out my evening sweets, do only light lunch, and be sure I walked a mile and change every day (not far, but, hey, my foot was sensitive!)

I gave it four weeks.

I refuse to step on a scale. It would demotivate me if there was only a little change. I may have given up sweets, but not impatience.

After 4 weeks, I'd take stock of what changes I noted.

Each evening I gave myself two Hershey Kisses and a couple Good and Plentys or a hard candy or two. I need the sweet, but not the pint of ice cream.

Week one was bad.

After a while I found some strength in not wanting to negate the denial I had endured to that point.

Some progress at 4 weeks. I decided to go for 4 more, which end this Sunday.

It worked. And when I resume, I plan to be much more discriminating. If it isn't GREAT, I won't eat it. Before I'd gobble.

I see and feel a difference. I will be better at choosing what I scarf. I wouldn't want to go through this again.