I've got to comment! This is so rare in today's world. I HAVE HAD NOTHING BUT GREAT EXPERIENCES WITH VERIZON people. I've had maybe 5 or 6 interactions - these are the best trained, helpful, nicest people in service today! I just bought two new phones and the guy at the mall couldn't have been more helpful. What a great representative! And the LAST guy was the same way, two years ago!
Well done, big V!