Friday, September 26, 2008


My saga continues, despite this crap:

Dear Bob,

Thanks for taking the time to reply to me.

I understand that there was no Activate Windows command under System Tools. I fully understand the inconvenience the issue has caused and that the current situation can be frustrating. Please be assured that I will continue working closely with you until the issue resolved.

Big whoop. The last two instructions were thwarted by reality. Most recently - 'register it with a reperesentative online - call this number - and choose a live agent.' I call - there's no way to ACCESS a human at all. Hey, Microsoft - when you update your procedures, tell India!

Saturday Update: they are bouncing me higher up the ladder... within 72 hours.

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